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CANCELLATION, & REFUND POLICY ON SERVICE

Cancellation Period:

Customers may cancel their service booking within 12 hours of making the reservation without penalty.

 

Cancellation Fees:

 If cancellation occurs more than 12 hours after booking, a cancellation fee of 20% of the total service cost will be charged.

 

Refund Eligibility:

Refunds will be issued for cancellations made within the allowable cancellation period (12 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.

 

Non-Refundable Services:

All products purchases/booking purchase are strictly nonrefundable and non-deferrable.

 

Process for Cancellation:

To cancel a service booking, customers must contact our customer service department at +6011-1951 3439.

 

Changes to Reservations:

Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe.

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About Us 

 

SY's Studio - a private space devoted to feminine wellness.

​Here, is a sacred space where women gently guided back to their health, happiness, and feminine power.

With 6 years experience in intimate care, We've helped hundreds of women regain confidence, health,

and inner peace through gentle, holistic support.

Healthy intimacy creates true happiness - that's the heart of SY's Studio.

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